Frequently Asked Questions
Yes, we provide free standard shipping on all orders over $60. For orders under $60, a small shipping fee applies, which will be shown at checkout.
If you're not completely satisfied with your purchase, you can return it within 60 for a full refund.
We offer free shipping for orders above $60.
Order processing takes 1-3 business days before shipment. Once your item/s is dispatched, the estimated delivery time is:
🇺🇸 USA : 7-12 business days
🇬🇧 UK: 7-12 business days
🇦🇺 Australia: 7-12 business days
🇨🇦 Canada: 7-12 business days
🌍 Europe: 7-12 business days
🌏 Rest of world: 14-20 business days
To initiate a return, please email us at support@endlessslumber.com within 60 days of delivery and provide your order number and reason for the return. Our team will review your request and approve your return, after which you may ship the item back to us. Please ensure that the item is in its original packaging and include your order number and shipping name in the return package to help us quickly process your return.
We aim to make your shopping experience seamless and flexible. If you need to cancel an order, please reach out to us as soon as possible using the same email address associated with your purchase.
• Before Shipment: If your order has not yet been shipped, we will process your cancellation and issue a full refund immediately.
•After Shipment: If your order has already been shipped, you can still cancel it. Once you receive the items, please return them to us, and we will issue a refund once the returned items are processed at our warehouse.